Type C headphones not getting detected by phone and no voice is coming. These are original Samsung AKG headphones and working with all other Samsung type C devices including smartphone and my Galaxy Tab 6
Mobile Hard Reset Key combination not working i.e. Volume Up + Power Button
Mobile not detected by any Laptop/Computer.
Need immediate solution for this.
Your beta version always have options to downgrade to last stable version, but due to USB concern since last 7 days, I am not able to downgrade.
As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
