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Original topic:

Stereotype Answer by Samsung Team.

(Topic created on: 01-02-2021 05:48 PM)
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AmarGandhi
Active Level 5
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My error reporting has been answered almost three or four types with the same stereotype answers by samsung team. It says they don't have sufficient logs for error fetching, though I have had sent as per requirment. Can't understand their stereotype answers.
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Dhananjayan
Active Level 3
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For me too
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YashitTita
Active Level 5
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same here
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S_Kumar73
Expert Level 5
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Exactly...
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IndiaBetaTeam
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We would like to inform you that in order to further analyze your concern kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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