Original topic:

Sometimes the call screen just shows a grey background with no info

(Topic created on: 09-17-2022 11:15 AM)
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itissalimkhan
Active Level 5
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Sometimes the call screen just shows a grey background with no info.
You can't accept or reject the call of the phone.
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surjn
Active Level 6
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Hi, You can be fixed it properly through the Apps setting by clearing the cache and the data.
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IndiaBetaTeam
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Dear Samsung Member, 

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback in the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below: 
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

In the meanwhile, you can perform the below-mentioned step:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

Thank you for being our valued customer.

Warm Regards,
India Beta Team

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