Smart switch restore problem

[wolfrix]

Guys I had backed up my data in smart switch PC... but now I'm not able to restore back the files .. the option is greyed outt .. please help ..

The file is s22 ultra .. 

[IndiaBetaTeam]

Dear Samsung Member, 

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback in the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below: 
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

Thank you for being our valued customer.

Warm Regards,
India Beta Team