Original topic:

Screen Flickering after Beta 2

(Topic created on: 11-14-2023 12:54 PM)
699 Views
Fast_n_Curious
Expert Level 4
Options
Discussions
Is anyone facing screen flickering and temporary lines and colours appearing on screen while folding or opening the device after beta 2 update? Also faced some blackout while typing a message and had to press the power button multiple times to get the screen back on. 

Error report already submitted

0 Likes
22 Comments
vivekajith
Active Level 1
Discussions
I had this issue intermittently while I was on beta 1. All good with beta 2.
0 Likes
Kaushalkirti
Active Level 3
Discussions
No
0 Likes
IndiaBetaTeam
Moderator
Moderator
Options
Discussions

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes