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Original topic:

SamsungMusic Not working

(Topic created on: 10-23-2020 03:35 PM)
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aarib
Expert Level 2
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Please look forward soon.. Its a major app for any device.. 
All tracks are missing in app.. when playing from filemanager it doesnt play.. 
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samkit102
Active Level 7
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Update it using Galaxy Store and it will work.
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IndiaBetaTeam
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We would like to inform you that in order to further analyze your concern kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach. Be sure to hit ♡ when you find an answer that works for you.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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