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Original topic:

Samsung Keyboard sending stickers and gif as image issues

(Topic created on: 10-07-2022 11:49 AM)
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Sibi_Anandh
Active Level 7
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Samsung Keyboard still sends stickers as images while bitmoji and gboard can send it as stickers without any issues....this issue has been reported for about 4months now since oneui 4 


July month update for s22 ultra...
I have attached the screen recording for the issue
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IndiaBetaTeam
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Dear Samsung Member, 

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback in the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below: 
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report
 
Thank you for being our valued customer.

Warm Regards,
India Beta Team

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Sibi_Anandh
Active Level 7
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I have already given this feedback error report 3months back infact i have given the error report 3-4 times most recently a week ago....still u guys haven't fixed it...this issue is there since oneui 4 August patch update
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Sibi_Anandh
Active Level 7
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Hey I have clearly sent the error report with a screen recording of the issue when it happened...but still I am getting the same automated reply of there is no sufficient logs.....i mean i sent a video recording of what's happening clearly but still how can it be not sufficient....and also all the samsung users have been reporting this keyboard sending stickers as images as an issue for the last 6months...u can see it in this members app itself!!!!!!
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