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Original topic:

SIM not working

(Topic created on: 10-02-2022 02:37 PM)
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Kon007
Active Level 3
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Postpaid SIM not working properly.  It shows emergency calls only after beta update 
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7 Comments
anupbharadwaj
Active Level 6
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Is it physical or esim?
Kon007
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Physical sim
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djprem
Active Level 6
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Steps that may help :

1. Take the sim out while the phone is switched on.
2. Put phone in airplane mode.
3.Hard Reboot the phone ( via power button- hold for 5 to 10 seconds )
4. Re insert the sim post the phone shows no sim error.
5. Go to network settings & select 5g 4g 3g auto if in a 5g network or 4g 3g 2g auto.
6. Soft Restart the phone .

It should fix the issue.
If not try reaching out to your service provider for a bad sim or auto configuration settings. Also shifting to an esim can fix the issue.
Still if the problem lingeries then factory reset the phone post taking backup.
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Kon007
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Thanks.
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djprem
Active Level 6
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Also change network selection mode to manual & choose your network provider.

Just happened to me today. Was in Airplane mode during my intercity flight & ended up with no network / Emergency Calls Only.

This trick fixed the issue .
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Kon007
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It worked . Thanks
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IndiaBetaTeam
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Dear Samsung Member, 

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback in the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below: 
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report
 
Thank you for being our valued customer.

Warm Regards,
India Beta Team

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