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Original topic:

S23 ultra battery Screen on time

(Topic created on: 10-14-2023 10:33 AM)
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JayDuttSharma
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‎10-14-2023 10:33 AM (Last edited ‎10-14-2023 10:38 AM ) in 

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Ater 3 hour of netflix + more than 2 hours of social media and other apps 47% battery drain for 5hour17 min SOT

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IndiaBetaTeam
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‎10-14-2023 10:40 AM in 

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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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