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Original topic:

S22 ultra heating issues.

(Topic created on: 10-29-2023 01:08 PM)
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Devdivin
Active Level 4
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Is it just me or does the phone get extremely hot on these beta updates..especially when using the camera and also on Android auto wireless.

Before the beta, it wasn't this bad..I understand camera & image processing and wireless android auto is a heavy task,but off lately on the 2nd updates it becomes too hot to even hold. 

And ofcourse the phone starts throttling speed immediately. Camera becomes laggy and slow and general usage also become slow and inrepsonsive. 


Also noticed that sometimes after switching lens from wide to zoom,quality is degraded. But on restarting camera quality suddenly Improves. 



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IndiaBetaTeam
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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sagpatel
Beginner Level 2
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Even before beta, the phone got hot with wireless charging, wireless android auto. Using camera isn't bad though. Its the chip that is causing all these issues.
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