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Original topic:

Regarding roll back

(Topic created on: 12-29-2020 06:08 PM)
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mitshi
Active Level 2
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Please let mw know how to rollback to android 10
4 Comments
JayantaD
Active Level 5
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Use Smart Switch for PC. There you will see RollBack option.
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MaulikHerma
Active Level 3
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just in case if you don't know your device will be factory reset once the rollback process is finished. all your data will be erased. it is advised to perform a backup before rolling back to previous version.
S_Kumar73
Expert Level 5
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before rollback via smartswitch you have to withdraw from beta .
IndiaBetaTeam
Moderator
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

You can re-install software by using the PC version of Smart Switch. Once the software is re-installed, the device will be reset and all data that was generated during the Beta Program will be erased.

 

All data which had been backed up before installing the beta software can be recovered, but there may be limitations in recovering data that was created after installing the beta software.


If you need assistance, Samsung Service Centers support the reinstallation of official software.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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