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Original topic:

Phone Excessive heat-up & battery draining while generating logs for feedback

(Topic created on: 2 weeks ago)
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PramodPant
Active Level 4
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Good Morning Community members, Did you also notice that whenever you are trying to submit Bata feedback and phone starts generating logs, till the time logs are not generated, there is excessive heating issue and battery draining fast battery dropped by 5-6%. Note this time I used mobile data 5G-4G connection while submitting feedback not connected to a Wifi Network.
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IndiaBetaTeam
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Dear Samsung Member,

Greetings from India Beta Team!

We acknowledge your feedback. However, we request you to please report this feedback on the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below:
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

Thank you for being our valued customer.

Warm Regards,
India Beta Team

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