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Original topic:

Paytm app says phone is rooted

(Topic created on: 12-11-2020 04:33 PM)
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TK9
Active Level 1
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Paytm app says the phone is rooted and security is owners responsibility. 
5 Comments
YashitTita
Active Level 5
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No.
It is working fine with me..

You please use PayTM from Samsung Pay
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PrickyPan
Active Level 4
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it happens because the beta version doesn't have safetyNet which most of the banking apps use to check for root
Sharry28
Active Level 1
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yes, even work profile can't be setup as Beta Softwarea are not considered safe
IndiaBetaTeam
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please perform the below mentioned steps to resolve the issue:


* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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TK9
Active Level 1
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Hello Team...when is the nxt beta update expected?
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