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Original topic:

Network issue

(Topic created on: 09-25-2023 03:43 PM)
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Shubham_sony
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After this new beta update 3.0 my device become stucked. facing connectivity issue frequently. mobile data stops working for 1..2 minutes then automatic starts working.... whenever i call anybody it takes too much time to connect... signal breaks frequently and call recording feature is disabled after this new update please fix all these problems. 
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IndiaBetaTeam
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Dear Samsung member,

Greetings from Samsung customer support.

Kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.

To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

We have noted down the feedback. We are continuously working to make our products better and more efficient.

Thank you for writing to Samsung.

Warm Regards,
India Beta Team

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