Original topic:

Mobile data not working

(Topic created on: 11-10-2023 08:56 PM)
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Invincible18
Active Level 1
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After the recent beta update, my mobile data is not working even though I have recharged. Wifi is working but mobile data is not. Does anyone else is facing the same issue?
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KVANA
Active Level 8
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After every restart the data isn't working, need to eject sim then it's worked
Invincible18
Active Level 1
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Thanks a lot. It helped. But this update is awful. My phone became so slow.
KVANA
Active Level 8
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Yes, my phone too, but after putting safe mode it's work properly without laggy and slowing for 1 day or 1.5 days
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Mattoor
Active Level 3
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Yes, I'm also using F23. Not able to access the (mobile data)internet.
Please fix this at earliest. Else this will be big impact for beta user and beta testing programme too.
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Mattoor
Active Level 3
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Even I faced the same issue, later I tried removing and re-inserting the sim works.
Please the same this may work.
Thanks
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IndiaBetaTeam
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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