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Original topic:

Mobile Network is not stable

(Topic created on: 11-06-2023 08:59 PM)
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QualityEngineer
Active Level 7
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Not able to recieve call on mobile after 3rd beta update.
Vonr has to be enable and then disable or vice versa to recieve call on mobile.
Also put on airplane and then disable makes user to connect through call.
During call getting distortion or network issues.
Using Jio network.
4 Comments
AnshulAnand
Beginner Level 3
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I don't think the Jio network problem is because of the phone, facing same problem with iPhone 13 Pro on Jio network
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I was thinking that too, bt i didnt face this issue anytime where i am residing bt since update i am facing this problem. So i think thats the only reason. And still facing the issue on daily basis.
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Vansh002
Active Level 3
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Me too
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IndiaBetaTeam
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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