I have been reporting multiple times that there is a major issue of low brightness with Samsung S23 ultra and other flagship phones while watching HDR content on any OTT Apps like Netflix, HotStar, Amazon Prime etc.. but Samsung team is not even bothered to fix it. @Samsung please fix this on priority it's frustrating to see such issue in phones which cost more that 1 lakh in India. You are looting customers.
Kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.
To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Already shared and many others have also raised this issue. Please don't act like you guys are not aware of this. This is a major bug in flagship phone like s23ultra and s22ultra. Please fix this or we will keep reporting and will spread the awareness until Samsung s23ultra sales are impacted.
