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Original topic:

Issue with Call Audio on the Watch After Beta 2 Update

(Topic created on: 01-05-2025 02:31 AM)
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AbuYazan1
Active Level 7
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I have the Galaxy Watch Ultra 7.

It receives calls, and all notification sounds are working perfectly.

However, I’m experiencing an issue: when I answer calls and transfer them to the watch, neither I can hear the call nor the other party can hear me.

Steps I’ve tried:

  • Formatted the watch and re-paired it with my phone.
  • Verified that all notification sounds are working as expected.

The watch is new and used to handle calls normally, but I often tinker with the settings and might have unintentionally changed something.

I kindly request assistance in resolving this problem.

If there are steps I can take now, please let me know. Alternatively, if this issue is related to the current software version, I’d appreciate confirmation from the experts that it will be addressed in the next update.

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15 Comments
hishamsid
Active Level 6
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Its a bug in ui7 beta..my galaxy watch 6 also have same issue with call.blfeesback send to samsung already
AbuYazan1
Active Level 7
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If the issue isn't limited to me and is widespread, the question is: why hasn't this matter been taken seriously and addressed to get the company's attention? I'm worried that a new update might be released without fixing the problem.

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I am experiencing the same issue with my Watch 6 Classic LTE model, and I have reported it as well.
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ashwinrajsr
Active Level 4
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Please submit through beta feedback, that way the team will work on resolving this issue
AbuYazan1
Active Level 7
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Unfortunately, I’m unable to submit feedback regarding the beta version.

I’d be grateful if one of the members who has access could do so on my behalf.

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I have done it.
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AbuYazan1
Active Level 7
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Unfortunately, I’m unable to submit feedback regarding the beta version.

I’d be grateful if one of the members who has access could do so on my behalf.

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imvegad
Active Level 2
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I have already submitted this issue on behalf of all Galaxy Watch users to Samsung.
Shubhamm47
Active Level 1
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Same with my watch 7; although I already gave a feedback regarding this issue