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Original topic:

ISSUE - TRASH OPT. IN MY FILES

(Topic created on: 09-29-2023 03:46 PM)
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Vansh002
Active Level 1
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Trash Is Staying On In My Files. And Have To Continuously Delete The Items Twice.
Need A Fix For That !
How To Disable It.
Before The Beta It Had An Option To Turn On Trash.
Now Its Just There.

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IndiaBetaTeam
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

Vansh002
Active Level 1
Discussions
The Option To Disable The Trash In 'My File Application Is Nowhere.
And Now Everytime I Delete Something I Have To Delete It From The Trash As Well.
And When I Forget It Remains There And Takes Up More Storage.Screenshot_20230930_160049_My Files.jpg
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