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01-12-2021 02:50 PM in
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01-12-2021 09:40 PM in
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01-13-2021 12:07 AM in
DiscussionsDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Check space availability: Settings > Device care > Memory
To improve the performance RAM of the device should be free. So, clear the RAM memory once in a day.
If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
