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11-11-2023 07:16 PM in
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11-13-2023 11:17 PM in
DiscussionsDear Samsung Member,
Greetings from Samsung Customer Support!
Thank you for sharing this. If you are facing any issues in the beta update kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support