Nil9706
Active Level 3
I just play a single game AWP Mode and now its not working on my phone. 
Idk whats that reason behind this but it works perfectly fine on other phones when i installed the same in them. 
It was working ok a week before but now it just gets stuck on loading screen and comes back to the menu.
I did many tricks like Restart Phone, Cache Clear, Reinstalling..etc which ever i got online to make it run but it wont.
I even tried to install other games and i fount that most off heavy graphic games face this issue other then that basic games run properly.
This is weird but it is like this and i am really disappointed.
3 Comments
b1ttu
Active Level 8
hmm
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IndiaBetaTeam
Moderator
Moderator

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We would like to inform you that in order to further analyze your concern kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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i have already sent feedback covering all these topics with attachment proving these issues.
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