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Original topic:

Galaxy wearable keeps crashing

(Topic created on: 10-11-2022 01:58 PM)
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Rocky72
Beginner Level 2
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I had uninstall this app. Reset my galaxy watch 4. Install again. It worked for 1 hour and then it start to crash again. Everytime i try to call or recieve call the app would crash again. Now it is not connecting to the watch even when Bluetooth is connected. This for the beta Android 13.
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Chaitupic
Expert Level 5
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Did you logged in to samsung account?
Did you synced both watch ️& smart phone?
Beta means testing new options.
Sometimes may omitting some options.
Check settings & reinstall it.
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Rocky72
Beginner Level 2
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Thanks. Samsung account and sync was there since start of the beta test. I see an issue noted earlier as well. It seems wifi is needed at the time of software install and sync. Will try that.
IndiaBetaTeam
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Dear Samsung Member, 

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you please report this feedback in the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report an error is as below: 
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

In the meanwhile, you can perform the below-mentioned step:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

Thank you for being our valued customer.

Warm Regards,
India Beta Team

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IndiaBetaTeam
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Dear Samsung Member, 

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you please report this feedback in the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report an error is as below: 
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report
 
Thank you for being our valued customer.

Warm Regards,
India Beta Team

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