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Original topic:

Galaxy Store

(Topic created on: 01-17-2021 12:19 PM)
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Nêcromancêr
Active Level 1
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Galaxy store showing updates for apps that are not even installed.
Don't know why...
5 Comments
DrTdv
Active Level 4
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yes same issue. !
Praveen2401
Active Level 6
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yes.... same issue
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TheRabidCrow
Active Level 5
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Me too. Happens especially for apps I've installed and removed from the Google App Store. Hugely irritating.
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SabirMomin
Active Level 6
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go to application section and clear cashe and data it will help you. I have also same but this trick worked for me
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IndiaBetaTeam
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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