Original topic:

Folders on home screen do not open

(Topic created on: 09-29-2022 09:59 AM)
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oneUI
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Folders on home screen do not open on tapping. After tap, home screen freezes for a few seconds. Other app icons that are not grouped in folder work fine.
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Samir3104
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Please before posting anything just read some post from tips, suggestions, discussions, questions. Some problems and solutions you could find there. Need to check then post. Thanks
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IndiaBetaTeam
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Dear Samsung Member, 

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback in the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below: 
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

In the meanwhile, To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/ 


Thank you for being our valued customer.

Warm Regards,
India Beta Team

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