Folders not opening.

[andy81]

Since beta 2 update, the various folders (google,samsung,movies etc) containing various apps in one folder are not opening. Once I interact with the folder, the screen hangs and goes back to home page. Rest all working fine. What to do. I am opening the apps in folders  by searching on apps page individually and then opening them. 

[lonelyguy]

If you were using home up to customize folders it might be causing this. You could uninstall home up and then try. The other option is to delete the folders and recreate then

[Vikki101]

Ya dude even I have raised this up .
It's because of good lock app in it home up ..uninstall it and then it works perfectly

[IndiaBetaTeam]

Dear Samsung Member, 

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback in the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below: 
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

In the meanwhile, To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

Thank you for being our valued customer.

Warm Regards,
India Beta Team

[andy81]

Thanks a lot. It worked for me.