Original topic:

Flex mode panel will cause Display burn in?

(Topic created on: 11-13-2023 02:31 PM)
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RaguMay24
Active Level 4
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When we are using any app on Flex mode, will it cause any display burn on flex mode option screen since that stays on the screen. Is there anyway to turn off the 2nd half of the screen and turn on whenever flex mode option required?
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IndiaBetaTeam
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Dear Samsung member,

Greetings from Samsung customer support.

Kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.

To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
India Beta Team

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ŠůmèəȚ
Active Level 7
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@RaguMay24 ,

Samsung will never reply about these concerns.

Check this out:
https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://eu.community.samsung.com/t...

Also check the images there.

Screen burn is rare but possible.
This is why I do not use flex mode for a long time.
Specially , on Youtube. That causes most burn in flex mode.
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RaguMay24
Active Level 4
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Thanks for the reply. Only Netflix works great on Flex Mode. Rest all not advisable!!
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