Error while force stopping Samsung Max

[ArpitShivhare]

Hello Everyone

Anyone else is facing issue to force stop Samsung Max app ?

Pic 1 - Opened App info of Samsung Max

Pic 2 - Taped on Force Stop & then Ok

Pic 3 - After pressing ok app isn't force stopped

[IndiaBetaTeam]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[ArpitShivhare]

Already tried this after clearing cache
Sent log files but don't know why it is not sufficient