cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Dual whatsapp not working properly in beta version..

(Topic created on: 10-20-2021 03:40 PM)
35 Views
Rohan1310
Beginner Level 2
Options
Discussions
While using my 2nd whatsapp, i cant download pictures or videos...  any one having this issue... or suggestions regarding this problem...
3 Comments
Dilip2505
Active Level 1
Discussions
Uninstall the app and reinstall it again it will work
0 Likes
Kathan787
Active Level 1
Discussions
I used to face the issue but after reinstalling it was no longer happening
0 Likes
IndiaBetaTeam
Moderator
Moderator
Options
Discussions

Dear Samsung Member,

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback on the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below:
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

In the meanwhile, you can perform the below-mentioned step:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

Thank you for being our valued customer.

Warm Regards,
India Beta Team

0 Likes