but it's completely waste sharing here, these admin people simply ✂️copy and paste the default template for everything.
Dear Samsung Member,
Greetings from Samsung Customer Support!
We would like to inform you that in order to further analyze your concern kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.
Thank you for writing to Samsung.
Samsung Customer Support