Yes I identified the issue. it's because of year change from 2020 to 21. I manually update the date to 31/12/2020. Then I checked the battery status, it works. then I changed the date to automatic 2/1/21. Now the battery status doesn't show anything. so it's because of calender Integration. hope asmin people will forward to.concern team to update instead of asking us to clear cache and data..Still there is some issue calculating thr usage from full recharge
Now it works. do this workaround. change the date manually to last year for example 31/12/2020. than check the battery status. it will surely show. then change the date to automatic and it will change it to current date. Then switch off the phone and on. now go and check it will show the battery status graph. hope it help everyone.
We would like to inform you that in order to further analyze your concern kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.
