Original topic:

Cannot change buds mode from ambient to any

(Topic created on: 07-12-2025 04:31 PM)
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anujsutar
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Hi, 

While playing game I usually enable gaming mode routine. But I am not able to change the mode of buds2 even after selecting active noise cancelation while editing routine. The buds always stay in ambient mode while playing game.

Please fix

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IndiaBetaTeam
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Dear Samsung Member,

Greetings from India Beta Team!

We acknowledge your feedback. However, we request you to please report this feedback on the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below:
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

Thank you for being our valued customer.

Warm Regards,
India Beta Team

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