cancel
Showing results for 
Search instead for 
Did you mean: 
Resolved! Solved

Original topic:

Can't able to play High Definition or 4K content in Netflix app

(Topic created on: 10-30-2022 11:36 PM)
160 Views
Balajivs
Active Level 3
Options
Discussions
Can't able to stream and download 4K or HD videos in the Netflix app. Wide wine certification changed from L1 to L3. The Netflix app is not supported after the beta update. 
6 Comments
Kaushalkirti
Active Level 3
Discussions
Yes in my z flip 4, also showing l3 widewine certification in Netflix app. Kindly fix this issue
0 Likes
Kaushalkirti
Active Level 3
Discussions
Maximum playback support is only SDScreenshot_20221029_114255_Netflix.jpg
0 Likes
Balajivs
Active Level 3
Discussions
This issue happens to me on Z Flip 4 only.
0 Likes
Balajivs
Active Level 3
Discussions
L3 OnlyScreenshot_20221030_233501_DRM Info_1000021068_1667153170.jpg
0 Likes
Solution
IndiaBetaTeam
Moderator
Moderator
Options
Discussions

Dear Samsung Member, 

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you please report this feedback in the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report an error is as below: 
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report
 
Thank you for being our valued customer.

Warm Regards,
India Beta Team

0 Likes
Balajivs
Active Level 3
Discussions
Already feedback sent. The problem is not yet solved. Waiting for a proper update.
0 Likes