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Original topic:

Camera

(Topic created on: 10-21-2023 12:11 PM)
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mistrypranav
Active Level 1
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64 MP lens is having problem. Photos do not come out properly like, the photos become thin or thick. Fix it properly
6 Comments
IndiaBetaTeam
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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vector
Active Level 5
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Aayein!!
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vector
Active Level 5
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Yes! I noticed now
vamsi21pine
Active Level 3
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Yes
Abhishek1002
Beginner Level 5
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Yes I also face this issue
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Abhishek1002
Beginner Level 5
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If any one know how to resolve this issue please drop solution at comment bx
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