nMan1
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11-19-2023 08:35 AM in
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Phone camera got stuck while capturing a 48mp photo in which one person was moving. The photo was not captured and the camera app closed. It also gave a "camera failed" prompt. After that the camera is not working well. The screen recording of which is attached below. The system log has already been sent a few minutes before posting here.
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11-19-2023 10:43 PM in
DiscussionsDear Samsung Member,
Greetings from Samsung Customer Support!
Thank you for sharing the log file this will help us to further investigate and resolve this issue. We are continuously working to make our products better and more efficient.
Warm Regards,
Samsung Customer Support
