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Original topic:

Camera and gallery apps

(Topic created on: 09-07-2023 10:57 PM)
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sid10k
Beginner Level 2
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In new beta version the gallery has some bugs that need to be fixed like when you clip a photo you can not move to the next photo with two handed mode and also experiencing lag if I try to clip frequently
The motion capture feature is also low quality is so poor it needs a lot of improvement 

1 Comment
IndiaBetaTeam
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support