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Original topic:

Camera after Beta 4 update

(Topic created on: 12/5/20 4:34 PM)
ROROSS
Active Level 3
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My camera seems to focus only at the centre, even when i tap the corner. Color science is like mid-range phone now. Pictures taken with Telephoto lens is also blurry.


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IndiaBetaTeam
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please perform the below mentioned steps to resolve the issue:

 

* Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

 

* Reset camera settings
Camera > Settings > Reset settings > Reset.

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,

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