Active Level 6
The picture clarity isn't that good. When the phone launched although there is a hardware gap, at least the picture quality was okay. Now after so many updates, the quality keeps detiorating.

Hope you fix the camera quality in beta 4. Otherwise Beta 3 is a much better one.
1 Comment
Moderator
Moderator

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please perform the below mentioned steps to resolve the issue:

 

* Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

 

* Reset camera settings
Camera > Settings > Reset settings > Reset.

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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