Original topic:

Call screen is freezing up on active calls : Can't go back

(Topic created on: 09-11-2022 02:10 PM)
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djprem
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Call screen is freezing up on active calls : Can't go back during the whole duration of voice calls.

S21 Ultra one beta 1 one ui 5
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kg0887
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IndiaBetaTeam
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Dear Samsung Member, 

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback in the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below: 
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

In the meanwhile, you can perform the below-mentioned step:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

Thank you for being our valued customer.

Warm Regards,
India Beta Team

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