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Original topic:

Call recording failed

(Topic created on: 09-23-2023 03:45 PM)
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Shubham_sony
Active Level 5
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after this new update call recording is disabled...... its very important for me please fix this issue...when i manually start recording it doesn't start at that tym...please fix this 
5 Comments
IndiaBetaTeam
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
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Me too!
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Legendop_55
Active Level 3
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Same issue here
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RĀJ
Expert Level 5
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Pl share in Beta feedback forum. It will speed up the process of bug fixing
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Starbug
Expert Level 5
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Samsung will fix this issue with stable update soon