Call background freezes when screens turns off on a call and than while turning on it does not go to home screen after scrolling from down to above as the screen has been freezed on the call background.
I have to scroll from above to down to click on settings and than the unlock option comes and than I am able to unlock the phone.
We acknowledge your feedback. However, we request you to please report this feedback in the Error section, along with the logs. This would help us analyze your issue in a better way.
The path to report error is as below: Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report
In the meanwhile, you can perform the below-mentioned step:
* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.
