As per your query, we want to inform you that the One UI Beta Program is designed to provide a better customer experience through a more reliable operating system (OS). During the One UI Beta Program you will be able to send us your feedback on areas including device performance, stability, and usability. After that, you will receive the stable software version.
Kindly share the log file of the issue. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
