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Original topic:

Background music Audio stuttering after phone heats up

(Topic created on: 09-28-2023 12:34 PM)
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joel_subash
Active Level 9
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Galaxy A53 background mucic player audio stuttering while gaming and phone heatsup. this continue's even after we stoped gaming in One UI until temperature cools down
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IndiaBetaTeam
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Dear Samsung member,

Greetings from Samsung customer support.

Kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.

To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
India Beta Team

joel_subash
Active Level 9
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Hi, thanks for responding.
I have reported the issue with video. Also attached a video in the post.
srinu77022
Active Level 3
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Yes i am facing this issue
joel_subash
Active Level 9
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Can you also screen record some video and post it. also please report the issue with video. Thank you. ☹️
KhalidAli76
Active Level 1
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Mobile hating problem please improve Samsung team
KhalidAli76
Active Level 1
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Battery backup fantastic enjoy 2 days using no battery low problem 🥰🥰🥰🥰 I am proud to Samsung battery backup
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KhalidAli76
Active Level 1
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Same problem guys all Samsung team please improve bugs 😡😡😡
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