Dhananjayan
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01-02-2021 03:31 PM in
Discussions
Dear Sir/Mam,
While using slow mo and super slow mo, camera quality is very very bad. Screen is flickering. Image is very dark. See the attached video.
It's like 20 years old 2MP camera
Kindly correct this before releasing stable one UI 3.0
Thanks
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IndiaBetaTeam
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01-09-2021 09:43 PM in
DiscussionsDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.
If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support