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Original topic:

BLUE COLOR GLICH ON WHATSAPP VIDEO

(Topic created on: 12-02-2020 06:45 PM)
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Sree123
Active Level 1
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While playing someones status video through whatsapp a blue color layer is formed after playing the video,anyone experience that..???

image


4 Comments
stonedood
Beginner Level 4
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happens with me too on instagram stories
FL1NT
Active Level 1
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yup happening with me too
stories seem to lag and weird colours appear.
McSHUR1KEN
Active Level 3
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It is one of the known bugs/issues in the current OneUI 3.0 beta. It should most likely be fixed in the next beta update.
IndiaBetaTeam
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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