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Original topic:

Apps keep crashing

(Topic created on: 12/18/20 3:12 PM)
ROROSS
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Instagram, Samsung Members, etc keeps crashing... anyone facing this problem? 

All apps have been updated from google play and samsung store
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dsk9
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everything is crashing
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ROROSS
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seriously? what the f u c k !
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magicalstorm
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same with me
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SAURAVMISRA
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probably the most common issue for all beta users.
Maneesh67
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yes. many apps are crashing
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IndiaBetaTeam
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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