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Original topic:

App crash or not working

(Topic created on: 09-07-2023 12:57 PM)
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AKV007
Beginner Level 2
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There are many banking app which are not working or crash again and again. Sbi app hdfc app 
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4 Comments
IndiaBetaTeam
Moderator
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Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and will surely assist you regarding the same.

Kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.

To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Meraki
Active Level 6
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Reinstall the app or try clearing cache and data. Problem will be resolved
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dhasekar
Beginner Level 2
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The solution does not work
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ccp
Beginner Level 2
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Reinstall or clear cach dont solve hdfc app problem even my galaxy app also crashes
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