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Original topic:

APP CRASH

(Topic created on: 09-06-2023 10:56 AM)
224 Views
Blackalert13
Active Level 2
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HDFC banking app keeps on crashing 
5 Comments
IndiaBetaTeam
Moderator
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Nnk2612
Active Level 1
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Yes am updating the app but keeps the app crashed or automatically closed...
Saif31
Active Level 1
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Same happening with me
ashwinrajsr
Active Level 4
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Report these issues using the feedback option, it will collect system logs and send it
Meraki
Active Level 6
Discussions
Reinstall the app or try clearing cache and data. Problem will be resolved