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Original topic:

2g network issue

(Topic created on: 10-19-2023 07:59 PM)
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FavasPl
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I thought they will fix the network issue on new update.but still it's not fixed I am still getting 2g network. It's not SIM problem or my network problem checked that, so don't tell its only my problem. I got this error from beta 6 update. I'm **bleep** sure it's developers mistake.😡😤😠
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IndiaBetaTeam
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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