Original topic:

wifi auto connect issue Samsung m30

(Topic created on: 11-04-2020 03:56 AM)
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ppppxi
Beginner Level 2
Options
Delhi
as the title suggests my Samsung galaxy m30 stopped auto connecting to my home network recently. I tried turning that option on and off again,
forgetting the network, and reconnecting but it didn't work.
But it connects to the network when i do it manually... How should I fix this? please help

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4 Comments
Delhi
probably this is is bug
notify Samsung team about this by going to Samsung members > help > report bug
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Delhi
you may try to reset the whole settings also ( not factory reset)
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Delhi
go to settings > general management > reset > reset settings
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cs-member13
Expert Level 4
Delhi

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve Wi-Fi issue kindly follow below given step:-


- Forget the Network:-
Go to apps screen > Settings > Connections > Wi-Fi > Wi-Fi network > Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question), along with the screenshot and videos.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for contacting Samsung.


Warm Regards,
Samsung Customer Support

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